Work is an interactive environment and, as a leader, good communication skills are essential. This workshop is devoted to helping your leaders understand and deliver good communication.
Participants will leave the course with a clear understanding of how to communicate effectively within your business.
- Why do we communicate?
- Ways of communicating – Verbal, Non-verbal
- Communication Model
- Misunderstandings and how to avoid them
- Overcoming barriers to good communication
- Listening Skills
- Language and communication
- 10 ways of improving communication